Attending Events

Everything you need to know about attending events you've registered for.

Before the Event

Check Your Booking Details

1. Log into Medtribe
2. Go to My Bookings
3. Find your event
4. Review the details

Your booking shows:

• Date and time
• Location or online meeting link
• What to bring (if applicable)
• Contact information

Event Reminders

You'll receive email reminders:

• Typically 1-2 days before the event
• Include joining instructions
• Any last-minute updates

Prepare for the Event

Check if you need to:

• Complete any pre-event surveys
• Review pre-reading materials
• Download any resources
• Prepare questions or materials

On the Day

For In-Person Events

1. Arrive at the venue - Check your booking for the exact location
2. Check in - Show your QR code or provide your name
3. Find your seat - Follow venue instructions
4. Participate - Engage with the session

For Online Events

1. Access the meeting link - Found in your booking confirmation
2. Join a few minutes early - Test your connection
3. Check your audio/video - Ensure everything works
4. Participate - Engage with the session

Your QR Code

Your booking confirmation includes a QR code:

• In-person - Show this for quick check-in
• Online - May be used for verification
• Access it from My Bookings anytime

During the Event

Participating

• Ask questions when appropriate
• Complete any interactive elements
• Take notes
• Network with other attendees

Technical Issues (Online Events)

If you have connection problems:

• Try refreshing the page
• Check your internet connection
• Contact the event organiser if needed

After the Event

Complete Surveys

You may be asked to complete:

• Post-event feedback survey
• Learning evaluation
• Satisfaction rating

Note: Some events require survey completion to receive your certificate.

Access Resources

If the organiser shared resources:

• Check your booking details
• Look for email with links
• Download materials while available

Get Your Certificate

Certificates are typically issued:

• After attendance is confirmed
• Once any required surveys are completed
• Within a few days of the event

See Accessing Your Certificates for details.

Troubleshooting

Can't Find Joining Information

• Check your booking confirmation email
• Look in My Bookings for the event
• Contact the event organiser

Missed the Event

If you couldn't attend:

1. Check the event's cancellation policy
2. Contact the organiser to explain
3. Request a refund if applicable (paid events)

Need to Leave Early

If you must leave before the event ends:

• Let the organiser know if possible
• You may still receive a certificate (check requirements)
• Complete any surveys you can

Best Practices

1. Arrive on time - Don't miss important introductions
2. Come prepared - Review any pre-reading
3. Engage actively - Get the most from the session
4. Complete surveys - Help organisers improve
5. Save your certificate - Add to your CPD records