Add-ons

Add-ons allow you to offer optional extras alongside your main event tickets, such as course materials, meals, accommodation, or additional workshops.

What are Add-ons?

Add-ons are optional items that attendees can purchase when booking an event. Each add-on has its own price, availability, and settings independent of the main event tickets.

Common examples:

• Course materials or textbooks
• Lunch or refreshments
• Accommodation packages
• Additional workshop sessions
• Parking passes
• Equipment rental

Creating Add-ons

To create an add-on for your event:

1. Open your event
2. Go to Tickets & Add-ons
3. Click Add New Add-on
4. Configure the add-on settings

Required Fields

Field	Description
Name	Clear description of the add-on
Price	Cost of the add-on (can be £0 for free items)
Availability	Number of add-ons available

Optional Settings

• Description – Additional details about the add-on
• Maximum per Booking – Limit how many each attendee can purchase
• Available From/Until – Set availability dates
• Visible – Show or hide the add-on

Managing Add-on Availability

Add-ons have their own inventory separate from event tickets:

• Total Available – Total number of add-ons you can sell
• Sold – How many have been purchased
• Remaining – How many are still available

When add-ons sell out, they're automatically hidden from the booking form.

Pricing Add-ons

Add-ons can be:

• Paid – Set a specific price
• Free – Set price to £0
• Variable – Create multiple add-ons with different price points

Viewing Add-on Purchases

To see who has purchased add-ons:

1. Open your event session
2. Go to Bookings
3. View add-ons in the booking details
4. Export booking data to see all add-on purchases

Best Practices

• Clear Names – Use descriptive names so attendees know exactly what they're purchasing
• Set Limits – Use "Maximum per Booking" to prevent over-ordering
• Manage Stock – Keep availability updated to avoid overselling
• Price Appropriately – Consider bundling add-ons into ticket prices for simplicity
• Test First – Create a test booking to verify add-ons work correctly

Troubleshooting

Add-ons not appearing on booking form?

• Check add-on is set to Visible
• Verify availability hasn't run out
• Ensure add-on dates are current

For questions about add-ons, contact support@medtribe.com.